Toronto Academy of Acting for Film & Television Inc (“the Academy,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, register for courses, complete forms, or otherwise interact with us.
1. Information We Collect
- Contact Information: Name, email address, phone number, mailing address.
- Payment Information: Billing details, credit/debit card or other payment method information, processed securely by our payment providers.
- Educational Information: Course applications, enrollment details, student records.
- Communications: Preferences for receiving email, phone, and/or SMS updates.
- Technical Data: IP address, browser type, device identifiers, and usage information collected via cookies or analytics tools.
2. How We Use Your Information
- Processing tuition and course payments.
- Managing course enrollment and student records.
- Responding to your inquiries and requests.
- Sending you information about programs, schedules, events, and updates (with your consent).
- Maintaining and improving our website and services.
- Complying with legal and regulatory requirements.
3. Email & Marketing Communications
Our email marketing is permission-based. You will only receive messages if you:
- Opted in by providing your email address for this purpose, or
- Have an existing relationship with us (such as enrolling in a course).
Each email contains an unsubscribe link that allows you to stop receiving communications at any time. You may also update your preferences by contacting us directly at support@torontoacademyofacting.com.
4. Consent for Communications (CASL Compliance)
By completing our forms or enrolling in a program, you may provide consent to receive communications from the Academy by email, phone, and/or text message. Consent is voluntary and may be withdrawn at any time by:
- Clicking “Unsubscribe” in an email,
- Replying “STOP” to an SMS, or
- Contacting us at stopemails@torontoacademyofacting.com.
If you withdraw consent, we may still contact you for administrative, transactional, or legal purposes (e.g., course enrollment confirmations, payment receipts).
5. Sharing of Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- With service providers (such as payment processors, IT support, or email platforms) who assist us in providing services.
- When required by law, regulation, or legal process.
- To protect the rights, safety, and property of the Academy, our students, or the public.
All third-party providers are required to protect your data in compliance with Canadian privacy laws.
6. Payment Security
All tuition and course payments submitted through our website are encrypted and processed securely through third-party payment processors. The Academy does not store your full credit card details on our servers.
7. Data Retention
We retain your personal information only as long as necessary for:
- Delivering our services,
- Fulfilling legal, regulatory, or reporting obligations, or
- Maintaining academic records.
When no longer required, data is securely deleted or anonymized.
8. Protection of Information
We use appropriate administrative, technical, and physical safeguards to protect personal data against loss, theft, misuse, and unauthorized access.
9. Your Rights
Under Canadian law (PIPEDA), you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Withdraw consent for communications at any time.
- Request deletion of your personal data, subject to legal obligations.
Requests may be made in writing to support@torontoacademyofacting.com.
10. Cookies & Website Tracking
Our website may use cookies and analytics tools to improve user experience and measure traffic. You may disable cookies in your browser settings, but some features of our site may not function properly as a result.
11. Children’s Privacy
Our services are intended for individuals applying to programs and courses. We do not knowingly collect personal information from children under the age of 13 without parental consent.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Last Updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Toronto Academy of Acting for Film & Television Inc.
219 Dufferin Street, Unit #1D.
Toronto, Ontario
Email: support@torontoacademyofacting.com
Phone: 1-866-420-4077